New Position Available

         

Stenden  South Africa is  a  registered Private  Higher  Education  Institution  that offers  a  Bachelor  of   Commerce  in Hospitality Management   and  a Bachelor  of Business Administration  in Disaster         

Management.  In addition, Stenden South Africa offers minor specialisations  for overseas students      from Stenden University, receiving up to 130 foreign students per semester. Stenden South Africa is                 

An Employment Equity  Employer  and  invites  suitably  qualified persons  regardless of  race,  sex   or  religion, to apply   for  the  post  of:   

	GENERAL   MANAGER  LEARNING   HOTEL
Location	Port Alfred,   Eastern   Cape
Purpose	Management of  the Stenden MyPond  Learning Hotel****
Responsible to	Executive Dean
Responsible for	All   Hotel Employees
Liaises                   with	Heads  of    Department  in  Stenden   South    Africa /   GM's   of  other Stenden

   Learning  Hotels                    

Minimum   requirements           

1.       A Degree in Hotel Management or equivalent  in working experience  and short             courses.              

2.       5 years  experience in senior management  in a hospitality environment.                                    

3.       Excellent leader who can achieve ambitious targets whilst creating a  supportive learning environment for Stenden students.                       

              

Role Summary      

Oversees all aspects of  property management in accordance with Stenden South Africa strategy, including maximisation of financial performance, guest satisfaction, student satisfaction and staff development   within established quality standards.          

Responsibilities           

1.       Performs the role of company custodian,  ensuring that the “Culture of Excellence” is communicated, understood, achieved and maintained by hotel staff.                                

2.       Ensures that Stenden Hotel Standard Operating Procedures are executed on a daily basis.                    

3.       Creates a learning environment that assures consistent learning outcomes and student and staff satisfaction.          

4.       Creates an   operating environment that assures consistent guest   satisfaction.        

5.       Monitors the performance   of the hotel through a balanced scorecard, by analysis of guest satisfaction and financial reports, innovation endeavors and internal workings. Initiates corrective action where necessary.                           

      Develops accurate and aggressive long and short-­‐range financial objectives  consistent with the   Stenden strategy.                     

7.     Prepares monthly reports for management that clearly explain operational effectiveness, trends and variances.                      

8.     Establishes   and maintains a proactive human resource function to ensure employee            motivation, training and development, wage and benefits   administration, and compliance with established labour regulations.                                   

9.     Executes marketing, sales, and revenue management, producing results that meet or exceed the hotel’s business plan.                              

10.  Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.                                

11.  Establishes and maintains applicable preventive maintenance programs  to ensure the    physical infrastructure  of the hotel reflect the ambitions of Stenden.    

12.  Ensure the hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of and federal, state or municipal authority.                                 

          

Closing   date:    5 November 2015           

Commencement of duties: As soon as possible. Please submit your CV   and letter of motivation        to   chaardii.bosman@stenden.ac.za.                                

                  

For more information on the position, please  contact  Mr. Thulani Xhali through email at  thulani@mypondhotel.com, or phone 046 6244626.  If you have not heard from us by15 November 2015, please consider your application unsuccessful.